Please use this identifier to cite or link to this item:
http://hdl.handle.net/123456789/3811| Title: | Communication Skills in the Hospitality Industry | Authors: | Abdullah Muhamed Yusoff Zaimatul Awang Muhammad Firdaus Bidin |
Keywords: | Communication Skill;hospitality industry | Issue Date: | Dec-2022 | Publisher: | Tourism in Paradise | Journal: | Tip Tourism in Paradise | Abstract: | Effective communication is important in any workplace, and this is included in the restaurant industry. This communication is more than exchanging information, but understanding the emotion and intention is the main factor. In the restaurant industry, the sender must convey the information communicated among the staff, managers and also the guests. Failure to communicate will disperse unsatisfactory moods. |
Description: | Others |
URI: | http://hdl.handle.net/123456789/3811 | ISSN: | 2820-235X |
| Appears in Collections: | Faculty of Hospitality, Tourism and Wellness - Other Publication |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| TiP Vol_05_2022_-1-4.pdf | 942.4 kB | Adobe PDF | View/Open | |
| TiP Vol_05_2022_-11.pdf | 429.04 kB | Adobe PDF | View/Open |
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