The Application Of Critical Thinking Standards In Written Communication At A Corporate Organisation

Abstract

Critical thinking plays an important role at the workplace especially in corporate organisations. In the corporate world, communication is seen to be related to critical thinking in a way that effective and comprehensive communication only portrays its competency by applying manners of critical thinking in their written and oral communication. However, many types of written document in professional settings do not include this critical thinking manner in their writing which may lead to vagueness in receiving information. This paper is a preliminary study that analyses the use of language in written communication at a selected corporate organisation. The investigation is mainly based on three critical thinking standards which are clarity, precision and completeness. This study was conducted to analyse how the three critical thinking standards are applied in corporate texts and the importance of critical thinking standards in producing a successful text. This study also identifies which critical thinking standard should be enhanced in written corporate communication according to the readers’ needs. Speech texts were selected for the purpose of data collection. A measurement tool was included in the survey forms to determine whether critical thinking standards are applied in the texts based on the respondents’ perspectives. It was found that the samples were not generally written in exceptional manner of precision, clarity, and completeness. In sum, written corporate communication in this sector should be enhanced especially by following at least the three critical thinking standards: clarity, precision and completeness. Therefore, this study might be useful as a cue for other researchers and to whom writing corporate communication may concern.