Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/2757
Title: CHATBOT: I'MNOT PERFECT BUT I'M HERE TO HELP
Authors: Wan Suzanna Aafanii Adeeba Wan Ibrahim 
Nur Hafezah Hussein 
Siti Bahirah Saidi 
Ariezal Afzan Hassan 
Amaal Fadhlini Mohamed 
Keywords: chatbots, educational technology, ESL, willingness to communicate and confidence
Issue Date: Dec-2021
Publisher: Research Management Innovation Centre (RMIC), UMK
Abstract: 
The COVID-19 pandemic is unprecedented, and it has changed the way we are living and
working. In the educational field, the pandemic has disrupted the regular order of educational settings,
and educational organizations must find new settings to maintain an effective teaching and learning
environment. It is worth noting that speaking in English is often highlighted as the most anxiety provoking
skill in literature (Miskam, N & Saidalvi, A, 2019).
Description: 
Others
URI: http://hdl.handle.net/123456789/2757
ISBN: 978-967-2912-89-7
Appears in Collections:Faculty of Language Studies and Human Development - Other publication

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