Leadership Skills in Family Business–Malaysia Case Study

Abstract

This case examines the leadership skills in operating a family business legacy in producing batik. Challenges in managing a family business to survive and sustain in the batik industry lead the owner to improve leadership skills. The specific purpose of this case study was to learn about Hisham's leadership and organisational ownership activities to maintain the family-owned business's multi-generational legacy. Thus, this case involves a three-circle model (business, family and ownership). As the owner of the batik business, Hisham intend to improve his leadership skills by attending the training program, participating in trade events and learn in making a decision wisely in employment dilemma and selecting a supplier for his business. Plus, Hisham welcoming and invites local students to learn batik processing and allowed the customer to design their batik creation. To widen/further his family business, Hisham intends to expand the business to other states and countries besides recruiting new staff for his family business. In the family circle, Hisham learned batik skills and techniques from his father. An interesting about a family business is they have their loyal customer and fixed local suppliers. In the owner circle, Hisham (as a leader) has always improved his knowledge and business skills to upgrade the batik trend in the market.