Human Resource Management Practices and Job Performance among Travel Agencies Employees

Abstract

The purpose of this research is to examine the relationship between human resource management practices and job performance among employees of travel agencies in Malaysia. It is discovered that recruitment, performance appraisal and training are the major human resource management practices that affect job performance among employees of travel agencies. A total of respondents were 260 employees of travel agencies which covered in Malaysia were questioned through the online survey. Pearson correlation coefficient was used in this research to investigate the relationship between recruitment, performance appraisal and training towards job performance. The result shows that there was a significance relationship between recruitment, performance appraisal and training towards job performance.