Travel mobile technology applications and domestic tourist behavior: Analyzing the reliability and validity of instruments

Abstract

The Internet plays a significant part in the lives of people in the modern age of globalization as it influences the way people travelowing to its cheaper, easier, and efficient prices. Nevertheless, limited research has been conducted on the use of mobile phones or android among young tourists in booking and planning their travels. By taking the approach of quantitative methods, this pilot study aims to evaluate the reliability and validity of the instruments used to assess the factors influencing the use of travel mobile applications among domestic tourists in Klang Valley. In this study, atotal of 200 data samples were statistically analyzed using IBM SPSS 25. Preliminarily, experts' evaluation was employed to examine the data content as well asthe reliability, validity, and normality of the data. Based on the findings, the reliability of the measuring instruments used in this study has beenassured and the data were proven to be rationally normal. Additionally, this study supports the instruments proposed for further research.