The factors influencing stress among nursing home staff: A cross-sectional study to develop stress measurement scale

Abstract

This study aims to identify factors influencing job stress among nursing home staff in Malaysia. Understanding the job stress among nursing home staff is crucial to improving the quality of health care provided by staff in nursing homes. Despite studies of sources and levels of stress among nursing home professionals, effective ways to eliminate stressors among the nursing home staff in Malaysia are still under research. The role of social support as a mediator in the relationship between time pressure, role conflict, workload, job autonomy, and job stress in a nursing home was also examined to extend the underpinning theory. This study used a cross-sectional survey to collect data from the respondents to meet the research objective. The Smart Partial Least Squares (PLS) software tests the research model's hypotheses. The probability technique using cluster random sampling was employed to gather data for this study, which included 150 nursing home staff in Malaysia. The reliability and validity metrics were first assessed for the scale development process to guarantee internal consistency. The result revealed that the reliability and validity of each item used were established for the Nursing Home Staff Stress Measurement Scale. This study has indicated that time pressure and role conflict negatively influence social support. Job autonomy positively influenced job stress, while social support negatively influenced job stress.