Innovation capability among tourism SMEs in Kelantan

Abstract

Innovation capability is central to small and medium enterprises (SMEs) in order to compete with larger competitors. The main objective of this research is to investigate the role of research and development (R&D), technology, entrepreneurial leadership, and networking toward innovation capability among tourism players among Kelantan SMEs. Using a quantitative approach, an online self-administered questionnaire was gathered from tourism-related SMEs in Kelantan. 380 datasets were collected through email and analyzed using SPSS. Findings show that R&D, technology, entrepreneurial leadership, and networking have a significant contribution towards the innovation capability of tourism SMEs in Kelantan. Contributions to the body of knowledge and tourism players among SMEs are highlighted.