1. My Scholar, Digital Library Repository, Universiti Malaysia Kelantan
  2. E- PROCEEDINGS
  3. Faculty of Hospitality, Tourism and Wellness - Proceedings
Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/4004
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dc.contributor.authorPutri Nur Anis Binti Megat Jaafaren_US
dc.contributor.authorAfina Binti Mohd Semanen_US
dc.contributor.authorAisyah Nabilah Binti Khabilen_US
dc.contributor.authorEzzatul Husna Binti Amanen_US
dc.contributor.authorSimpong, D.Ben_US
dc.date.accessioned2023-01-04T06:08:31Z-
dc.date.available2023-01-04T06:08:31Z-
dc.date.issued2022-
dc.identifier.isbn978-967-0021-47-8-
dc.identifier.urihttp://hdl.handle.net/123456789/4004-
dc.descriptionOthersen_US
dc.description.abstractThis study discusses the effectiveness of Dineserv on Customer Satisfaction in Kelantan Hipster Café. This study also aims to identify the influences of service quality, price, facility aesthetic, and food quality which then can identify the extent of customer satisfaction in their service performance. Questionnaires were distributed to 390 respondents via a google form. Descriptive analysis, reliability analysis, and Pearson coefficient of correlation analysis were applied to the usable data. The results show a significant relationship between service quality, price, facility aesthetic, ad food quality. The findings of this study provide a hold on Hipster Café to extend its strategy to meet the desire to revisit customers.en_US
dc.publisherFaculty of Hospitality, Tourism and Wellness Universiti Malaysia Kelantanen_US
dc.subjectCustomer Satisfaction,en_US
dc.subjectService Qualityen_US
dc.subjectPriceen_US
dc.subjectFacility Aestheticen_US
dc.subjectFood Qualityen_US
dc.titleThe Study of Effectiveness of Dineserve on Customer Satisfaction in Kelantan Hispter Cafeen_US
dc.typeNationalen_US
dc.relation.conferenceE-PROCEEDING HoTWeC 6.0en_US
dc.description.page457 - 467en_US
dc.relation.seminarE-PROCEEDING HoTWeC 6.0 THE GAME ON 2022: THE FUTURE IS BRIGHTen_US
dc.description.typeProceeding Papersen_US
dc.contributor.correspondingauthorderweanna@umk.edu.myen_US
item.grantfulltextopen-
item.openairetypeNational-
item.fulltextWith Fulltext-
crisitem.author.deptUniversiti Malaysia Kelantan-
Appears in Collections:Faculty of Hospitality, Tourism and Wellness - Proceedings
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