Graduate employability skills: Words and phrases used in job interviews

Abstract

The purpose of this qualitative study was to investigate the words and phrases used by student graduates in job interviews. Twenty-Seven Malaysian graduates participated in the study. “How to face challenges” was the focal theme chosen for analysis of the data. The findings indicated that successful interviewees covered six out of seven important employability skills, while interviewees on the reserve list covered only four of the employability skills, and the unsuccessful interviewees covered only three of the seven skills. Successful interviewees were deemed able to portray high level proficiency by using the most salient words and phrases to express their employability skills in the interviews. It is expected that this study will encourage current undergraduates to develop high level language proficiency regarding their employability and foster training in this area by educational institutions so as to benefit their students.