A conceptual framework for muslims intention to use online zakat payment

Abstract

The advancement of the online zakat payment system has resulted in high-quality information that can benefit a wide range of users, including businesses, banks, individuals, institutions, associations, and statutory bodies. Therefore, the main purpose of this paper is to propose a conceptual framework for the study on Muslims intention of online zakat payment. Based on the review of the past studies, this paper suggests and justifies the applicability of the Technology Acceptance Model in examining the factors that influence the Muslims intention to use the online zakat payment. This conceptual study reviews three main independent variables, namely perceived usefulness, perceived ease of use, and privacy and security as suitable variables for the study. The study will be useful to Zakat institutions in improving and maintain their existing zakat payers, and other relevant stakeholders will able to strategize in accordance with their respective assignments towards the development of the online zakat system.