An Exploratory Case Study on a Social Enterprise Company that Focuses to Improve Malaysian School Counselling Department: SASTRA Education Development

Abstract

Social Enterprise Companies is becoming a new form of vehicle applied by social entrepreneurs who are addressing social problems. This case study discusses on SASTRA Education Development, a social enterprise company that was incorporated in 2014 to address and support the challenges in Malaysian School Counselling Department. It elaborates the purpose of its establishment from a preliminary research in 2012 and how SASTRA had evolved. The COVID-19 Pandemic has pushed SASTRA to revisit its strategies by adopting E- Learning which will be a new norm. Revenue stream needs to be improved for being sustainable and to continue in addressing the social problem. Hence, this paper highlights on SASTRA Education Development achievements from research to practical solution. Theories and models relates to SASTRA is highlighted.